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SNADS for NetWare Global MHS v1.0 revB
Release Note
The name of this product was changed from NetWare Global
Messaging SNADS Protocol Module to SNADS for NetWare Global
MHS after the product documentation was printed. The product
name has not yet been changed in the documentation.
This release note lists enchanced features and provides
documentation corrections, trouble-shooting hints and other
information of which you need to be aware.
Features
========
The SNADS protocol module provides the following features:
* Transfers messages between NetWare Global MHS and
SNADS endpoints using an existing SNA network.
* Provides support for the SNA communications protocols.
* Supports connections via direct token ring or SDLC to an
SNA wide area network.
* Supports one or more LU6.2 sessions and up to two PU2.0 or
2.1 connections.
* Supports automatic directory synchronization between
DISOSS and NetWare Global MHS.
* Supports SMF extended addresses.
Extended Address Support
========================
A new feature in SNADS for NetWare Global MHS allows SNADS
users to include SMF extended addresses in messages sent to
NetWare Global MHS. Because SNADS users can now include
address extensions in their messages, the Global MHS server
administrator no longer needs to define users with extended
addresses in the SNADS Auto-Registration Table.
Some environments, such as fax and X.400, require special address
information. To support these environments, the SMF protocol
contains an extended address field. For example, to send a message
to Sharon Carstairs through a fax gateway, a NetWare Global MHS
user would address the message to Sharon Carstairs@FaxGate
{Fax:1-555-1234/Sharon Carstairs}.
However, SNADS does not support extended addresses. To enable
SNADS users to send to these environments, the SNADS protocol
module allows SNADS users to include extended addresses in their
messages.
SNADS users can enter extended addresses in one (and only one) of
the following three locations: at the beginning of the message; in
the subject; or at the beginning of the document. The SNADS
protocol module scans these three locations in the order in which
they are listed. If it finds an extended address in one of these
locations, it will ignore any extended addresses in the others.
An extended address definition begins with two open angle brackets
(<<) and ends with two closed angle brackets (>>). Between the
beginning and ending markers are one or more address extensions,
separated by one or more spaces. Thus, the syntax of the extended
address definition is as follows:
<<extension definition(s)>>
Each extension definition has one of the following formats:
dgn.den={extended address}
dgn.den=(extended address)
dgn.den="extended address"
where dgn.den is a recipient specified in the message address. The
extended address can be enclosed in braces, parentheses, or double
quotation marks.
If a message has only one recipient, the dgn.den= can be omitted
from the extended address definition.
For example, Pam Pratt is a SNADS user who wants to send a
message to Sharon Carstairs. Messages for Sharon are routed
through NetWare Global MHS to a fax gateway. Pam creates a
message and addresses it to FAXGATE.SCARSTAI. At the beginning
of the subject field, she enters:
<<{Fax:1-555-1234/Sharon Carstairs}>>
Because the message is addressed to only one user, Pam does not
include the dgn.den=.
Consider a second example. Pam Pratt wants to send a message to
Sharon Carstairs and Donna White, an X.400 user. Messages for
Donna are routed through NetWare Global MHS to an X.400
Gateway. Pam creates a message and addresses it to
FAXGATE.SCARSTAI and X400GATE.DWHITE. At the beginning of
the message, she enters:
<<
FAXGATE.SCARSTAI={Fax:1-555-1234/Sharon Carstairs}
X400GATE.DWHITE={X400:C=US;A=Publicmail;P=ABC;O=ABC;
G=Donna;S=White}
>>
Because the message is addressed to more than one user, Pam must
include the dgn.den=.
SNADS Protocol Module Training
==============================
Self-paced study course #1760, titled Administering SNADS for
NetWare Global MHS, is available. NetWare Global MHS training
course #750 provides comprehensive instruction in installation,
configuration, and administration of the NetWare Global MHS
software.
For more information about either of these training courses, call
(800) 233-3382 or (801) 429-5508, or contact your local Novell
authorized education center.
Contacting Novell Messaging Technical Support
Should you need technical support for NetWare Global MHS,
contact your Novell reseller, or Novell at (800) NETWARE or (801)
429-5588.
Documentation Corrections
=========================
The table below lists corrections for the NetWare Global Messaging
SNADS Protocol Module Administrator's Guide.
p. 6-2, Step 3b
If a user's address includes an extended address
(for example, if the user is an X.400 user), you
must:
* Include the extended address when you
enter the user's NGM name.
* Define the user in the Auto-Registration
table (see Chapter 5 for detailed
instructions). The NGM name in the
Auto-Registration table must also include
the extended address.
p. 7-8, no. 4
Add the following after no. 4:
4a. Define your server's directory
synchronization user (NME-CMP-) in the
SNADS Auto-Registration table. This step is
necessary because, in NetWare Global
MHS, the address of an NME-CMP- user
does not contain a workgroup element.
(Messages for NME-CMP- users are
addressed to NME-CMP-@server.)
However, DISOSS requires that every user
address contain a workgroup element.
p. 7-8, no. 5
After configuring DISOSS and NetWare Global
MHS for directory synchronization, you MUST
force a full directory reconciliation to initiate
the directory synchronization feature.
p. 7-12, Step 7
Change the Directory Sync Address for the
DISOSS node to NME-CMP-@<workgroup>,
where <workgroup> is the workgroup name for
the DGN to which the DISOSS NME-CMP-
user belongs. Ensure that this workgroup's
SNADS alias is its DGN.
p. 7-13
Before forcing a full directory reconciliation,
add your server's NME-CMP- user to the
SNADS auto-registration table. Refer to page
5-2 for detailed instructions. The user's NGM
name must be NME-CMP-@<server> (where
<server> is the name of your server). The user's
SNADS DUN must be <dgn>.NME-CMP- (where
the <dgn> is the same as the SNADS REN
assigned to your server).
p. 7-13
You MUST force a full directory reconciliation
to initiate the directory synchronization
feature.
p. 7-29
The DDN for a remote directory
synchronization user must be the same as the
user's REN. In the example entry, the DDN and
REN should both be "LA."
p. 7-34
Note: If a new update is generated when the
Directory Parcels Status list contains 40 unsent
updates, the oldest update in the list is deleted.
p. 8-4, Step 1f,
p. 8-9, Step 1f, p. C-4
SNADS.NEW is located in <ngmfiles>/SNADS.
p. 8-5, Step 2d,
p 8-10, Step 2d, p. C-2
The NGMSNADS log is located in <ngmfiles>/LOG.
p. B-4
Add the following to the list of [NGMSNADS]
parameters:
Maximum-Recipients=<nnn>
(Optional) If the maximum number of
recipients for which your SNADS node is
configured is less than 256 (the default), use
this parameter. The SNADS protocol module
will split a message addressed to more than
<nnn> recipients into multiple messages.
Troubleshooting Hints
=====================
For detailed troubleshooting instructions, refer to Chapter 8 of the
NetWare Global Messaging SNADS Protocol Module Administrator's
Guide. Following are suggestions for troubleshooting common problems.
Problem:
The SNADS protocol module is rejecting messages being sent to SNADS endpoints.
Action:
This error occurs if you are using a limited-user version of the SNADS
protocol module. The sender is not defined as an authorized user.
Add the user to the list of authorized users, following the instructions
in Chapter 6 of the guide.
Problem:
Messages from SNADS are remaining in the NGM queue, with the following
workgroup name:
-unauthorized-.workgroup
Action:
This error occurs if you are using a limited-user version of the SNADS
protocol module. The NetWare Global MHS recipient is not defined as
an authorized user. Add the user to the list of authorized users,
following the instructions in Chapter 6 of the guide.
Problem:
The SNADS node is rejecting messages received from the SNADS protocol module.
Action:
Check the maximum number of recipients for which your SNADS node is
configured. If it is less than 256, add the following parameter to
the [NGMSNADS] section of your server's NGM.CFG file:
Maximum-Recipients=<nnn>
where <nnn> is the maximum number of recipients your SNADS node will
accept. For more information about NGM.CFG, refer to Appendix B of the guide.
Problem:
Directory information received from DISOSS is not being integrated
into the Global MHS database.
Action:
Ensure that your Global MHS server subscribes to the DISOSS workgroups.
For more information, refer to Chapter 7 of the guide.
General Information
===================
This section provides additional information about the SNADS
protocol module.
* If a session terminates while the SNADS protocol module is
delivering a message to SNADS, the SNADS protocol module
will resend the message during the next session. If the
message was delivered successfully before the termination
occurred, two copies of the message might be delivered to the
SNADS recipient.
* When a DISOSS user sends a message to a NetWare Global
MHS distribution list, DISOSS receives a DIA status (delivery
report) from each of the list members. Since the list member
names do not match the original recipient name (the
distribution list), the message status is not updated.
For example, a DISOSS user sends a message to a NetWare
Global MHS list called "Managers." NetWare Global MHS
distributes the message to John Smith and Mary Adams, the
list members. DISOSS receives DIA statuses from John and
Mary, but it does not receive one from "Managers," the
original recipient. Therefore, it does not update the message
status.
* SMF short names can only include letters, numbers, and the
following special characters: #, $, and -. To ensure
compatibility between SNADS and NetWare Global MHS, do
not use unsupported characters (such as spaces) in SNADS
names.
* If you are using DISOSS Directory Synchronization,
workgroups in your organization must not include both
DISOSS and NetWare Global MHS users.
Copyright 1993 Novell, Inc. All rights reserved. No part of this
publication may be reproduced, photocopied, stored on a retrieval system,
or transmitted without the express written consent of the publisher.
Novell, Inc.
2180 Fortune Drive
San Jose, CA 95131
U.S.A.
Disclaimer
==========
Novell, Inc. makes no representations or warranties with respect to the
contents or use of this manual, and specifically disclaims any express or
implied warranties of merchantability or fitness for any particular purpose.
Further, Novell, Inc. reserves the right to revise this publication and to
make changes to its content, at any time, without obligation to notify any
person or entity of such revisions or changes.
Further, Novell, Inc. makes no representations or warranties with respect
to any NetWare software, and specifically disclaims any express or implied
warranties of merchantability or fitness for any particular purpose. Further,
Novell, Inc. reserves the right to make changes to any and all parts of
NetWare software, at any time, without any obligation to notify any
person or entity of such changes.
Trademarks
==========
NetWare and Novell are registered trademarks and NetWare MHS,
NetWare Global MHS, NGM, and SNADS for NetWare Global MHS are
trademarks of Novell, Inc. NetWire is a service mark of Novell, Inc.
SNADS for NetWare Global MHS v1.0 Release Note
January 1993
Novell Part Number 123-000244-002